Q: Are you a manufacturer or trader?

A: We are a manufacturer with our plant and know-how to produce quality and high-performance products. We also provide customized product solutions according to any unique demand.

Q: Can I get free samples before making an order?

A: Yes, we provide free samples. 

Q: How's the quality of your products? What about after-sales service?

A: Our production strictly adheres to ISO-9001 standard. We have in-house engineers and technicians to carry out quality control system. Also, our professional sales team can help deal with after-sales problems.

Q: How about the price of your products?

A: The price depends on several factors – your end-use, model, quantity, shipping costs, etc. We’d like to provide you with the best quote after fully understanding your needs.

Q: What's the MOQ?

A: There are no restrictions on MOQ.  Besides, LCL and FCL orders are both available. To save your unit transportation cost, we suggest making FCL orders.

Q: How long does it take for you to ship?

A: We are able to make shipments in 3-15 days after getting the official order.

Q: What’s your payment term?

A: T/T and L/C are available. T/T is highly recommended because of its quick transfer and low bank fee. If you need to pay in other terms, feel free to tell us.

Q: What documents can you provide?

A: We can provide the packing list, BL, COA, certificate of origin, and commercial invoice. If you need any special documents, please inform us in advance.

Q: What services can you provide?

A: Delivery terms: FOB, CIF, CFR, EXW.
Payment terms: T/T, L/C.
Payment currency: USD, EUR, CNY.
Language: English, Chinese.

Q: How can I get the Datasheet/COA/MSDS?

A: Our product pages provide a full description of the uses and technical intex of each series. For Datasheet/COA/MSDS please get in touch with us.

Get in touch with us

FAQ Customer Service

Specialist in Functional Fillers and Additives in Polymer Field

Middle East Coatings Show logo

Welcome to our booth:Z4 G188

We are excited to share that we are attending the Middle East Coatings Show this April 16-18. Welcome to our booth and share your ideas with us!